PRIVACY POLICY – PICKETT PEST CONTROL LLC
Effective Date: 02/01/2026

Pickett Pest Control LLC (“Pickett Pest Control,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, store, and share information when you visit our website, request services, communicate with us, or opt in to receive SMS/text messages.

By using our website, submitting your information, or using our services, you agree to this Privacy Policy.

  1. INFORMATION WE COLLECT

We may collect the following categories of information:

  1. Information You Provide to Us
    We may collect personal information that you voluntarily provide, including:
  • First and last name

  • Phone number (mobile and/or landline)

  • Email address

  • Service address and/or billing address

  • Information about your pest concerns or service needs

  • Payment information (if applicable)

  • Any information you submit through our website forms, phone calls, emails, or text messages

  1. Information Collected Automatically
    When you visit our website, we may automatically collect certain information, including:
  • IP address

  • Browser type and device type

  • Website pages visited and time spent on pages

  • Referring website or traffic source

  • Cookies and tracking data

  1. HOW WE USE YOUR INFORMATION

We may use the information we collect for the following purposes:

  • To provide pest control services and customer support

  • To schedule, confirm, and manage appointments

  • To communicate with you about services, invoices, billing, and service updates

  • To send appointment reminders and service notifications

  • To send promotional messages or offers (only if you opt in)

  • To improve our website, marketing, and customer experience

  • To comply with legal obligations and enforce our policies

  1. SMS/TEXT MESSAGE COMMUNICATIONS (A2P COMPLIANCE)

If you provide your mobile phone number and opt in, Pickett Pest Control LLC may send you SMS/text messages for the following purposes:

  • Appointment confirmations and reminders

  • Service notifications and updates

  • Customer support communication

  • Billing notifications

  • Promotional messages (only if you have opted in to marketing messages)

Message Frequency
Message frequency may vary depending on your service activity and communication needs.

Message and Data Rates
Message and data rates may apply depending on your mobile carrier and plan.

Opt-Out Instructions
You may opt out of receiving SMS messages at any time by replying STOP to any text message. After opting out, you will no longer receive SMS messages unless you opt in again.

Help Instructions
You may reply HELP to any message for assistance, or contact us using the contact information listed below.

  1. COOKIE AND TRACKING PRACTICES

Our website may use cookies, pixels, and similar tracking technologies to:

  • Improve website functionality

  • Analyze traffic and website performance

  • Support advertising and marketing campaigns

You may disable cookies through your browser settings; however, some features of the website may not function properly.

  1. DATA SECURITY AND HANDLING

We take reasonable administrative, technical, and physical security measures to protect your personal information. However, no system is completely secure, and we cannot guarantee absolute security of your information.

We retain customer information only as long as necessary to provide services, comply with legal requirements, and maintain business records.

  1. USER RIGHTS

You may request to:

  • Access the personal information we have about you

  • Correct or update your information

  • Request deletion of your information (subject to legal and business record requirements)

To request changes, please contact us using the contact information below.

  1. SHARING OF INFORMATION

We do not sell your personal information.

We may share your information only as needed to provide services and operate our business, including with:

  • Service providers and software platforms (such as CRM and communication tools)

  • Payment processors

  • Scheduling and customer management platforms

  • Advertising or marketing platforms (when applicable)

These third parties are permitted to use your information only to perform services for us.

MOBILE INFORMATION SHARING STATEMENT (A2P REQUIRED)
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

  1. THIRD-PARTY LINKS

Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of those third-party sites. We encourage you to review their privacy policies separately.

  1. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.

  1. CONTACT INFORMATION

If you have any questions about this Privacy Policy, please contact us:

 

Pickett Pest Control LLC
Phone: (435) 781-0111
Website: https://pickettpest.com
Email: support@pickettpest.com
Address:1344 US-40 Suite 1, Vernal, UT 84078